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Policies

Our Policies

  • Shipping and insurance is extra, please see item purchase/checkout for these mandatory fees
  • California residents please add 7.75% sales tax to all orders
  • International orders may be subject to Customs Duties/VAT, which is the sole responsibility of the purchaser
  • For your Internet shopping convenience,we accept Visa, MasterCard, and Discover Card
  • Money orders or cashiers checks are also accepted
  • Personal checks are accepted, but will be held for 10 days for bank clearance
  • Please make all checks, money orders or cashiers checks payable to Rachfal Enterprises
  • Any shipping address provided with credit card orders "must" match the address of the credit card furnished
  • Satisfaction guaranteed
  • Merchandise may be returned for full refund (less shipping expenses) within 5 days of having received merchandise, as long as merchandise is returned in the same condition as it was shipped
  • International order refunds may be subject to appropriate restocking fees
  • Please call before returning any merchandise
  • Return Policy is not intended for "Buyers Remorse"
  • Refunds solely contributed to Customs Duties/VAT or other Customs disputes are not permitted and void any return policy
  • Merchandise returned without any prior notification will be subject to a minimum 5% restocking fee
  • 90-day layaways are available for items over $500.00, with a 25% non-refundable deposit (Contact us for further details)
  • Returns on all layaways are given in the form of a 60-day credit only

Contact Information

Brian Rachfal
5098 Foothills Blvd. # 3-180
Roseville, CA 95747
(916) 597-7088
Email: info@rachfalenterprises.com

Please email us if you have any further questions.